As a Bilingual Information Services Associate, you will work under close supervision in the dissemination and interpretation of complex health and medical-related information regarding the causes, prevention, detection, diagnosis, and treatment of specific diseases and disorders under the National Institutes of Health (NIH) Institute’s purview. In addition, you will respond to public inquiries via phone calls, email, postal mail, and Live Chat. You will develop standard and custom language to be used in responding to public inquiries, conduct online literature searches of NIH-approved Web sites and databases, and make resource referrals as appropriate.
Management retains the discretion to add to or change the duties of the position at any time.
IQ Solutions is an Equal Opportunity Employer and an Affirmative Action Employer (M/F/Disabled/Veteran). IQ Solutions prohibits employment discrimination based on race, color, religion, creed, age, sex, sexual orientation, gender identity/expression, national origin or ancestry, marital status, status as a military veteran (including recently separated and other protected veterans), or status as a qualified handicapped or disabled individual, or as Vietnam-Era Veteran, in accordance with applicable law. For more information about our commitment to equal employment opportunity, please click here.